Factworks names senior director

Crease (pictured) has held prior roles including head of customer insights and market research at N26, director of user experience research at Typeform and senior customer insights manager at Microsoft.

Factworks chief executive officer Nadja Böhme said: “We’re thrilled to welcome James to the Factworks team. Having had the pleasure of working with him as a client, it often felt like we were already on the same team.

“Now, officially joining us on the agency side, his wealth of experience in tech and finance, and client needs is a tremendous asset. We’re looking forward to the incredible contributions he’ll bring and to continue our journey together in a new and exciting way.”