Idaho research call centre axes jobs

Mountain West director Jesse Reinhold told localnews8.com that at full strength, the call centre would employ 75 workers. A comment on a news report at KPVI.com from one of the employees who was laid off said that workers were told only 20-25 people would be kept on.

The company said that the reduction was “temporary” and blamed the financial climate for the cuts.

In a statement, the firm said: “Ongoing variability in market research activities stemming from the economic downturn and nascent recovery have necessitated a short term workforce realignment.”

The statement went on to say that Mountain West “will be maintaining a reduced staff in Pocatello to continue to service existing clients and facilitate a speedy resumption of full-scale operations within a short period of time”.