OPINION17 October 2011
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2 Comments
Richard Smith
14 years ago
In our experience 'a whole lot of crazy' is a fairly typical comment. My last ZMET respondent said it felt a bit like a therapy session, but one where she was doing the therapy on herself. I was asked by a highly experienced client last week to explain the difference between ZMET and focus groups. It's a tough question, but in my view it's a bit like comparing your landline with an iphone in that the additional data you receive is of a completely different order and type. But, If you always do what you've always done, you'll always get what you always got!
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Paul Hutchings
14 years ago
Not sure about the greatest movie ever researched but I love his message that organisations need to take risks and embrace transparency. This has such resonance among people, and among many of the people working in the organisations, but not in the organisations that employ them.
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